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The End of Online Shopping: The Future of New Retail in An Always Connected World

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Author Jongen Wijnand
ISBN 9789813274761
Published Language English
Publication Year 2018
Publisher World Scientific
Binding Paperback
Original Price $24.90
Pages 304
Ships By 2-3 days

Description

Retail is going through difficult times and is suffering the consequences of both the economic crisis and the digitization of society. Fundamentally, there is a bigger problem: stores cannot keep up with the changing behavior of customers who are connected 24/7, customers for whom there is no distinction between online and offline.

The End of Online Shopping: The Future of New Retail in an Always Connected World describes how the smart, the sharing, the circular, and the platform economy are shaping a new era of always connected retail. Retailers urgently need to innovate if they want to stay relevant in a world dominated by marketplaces and sharing platforms. The book contains inspiring examples from different industries — which include the usual suspects such as Amazon, Alibaba, and Google, but also local startups — and covers all aspects of the customer journey, from orientation and selection to delivery.

The End of Online Shopping provides an excellent overview of shopping trends and developments worldwide, and offers readers indispensable insights into the future of retail.

About the author
Ecommerce Europe, The Netherlands & Thusiwinkel Org, The Netherlands

Additional information

Weight 0.458 kg
Dimensions 22.9 × 15.2 cm
Author

ISBN

Publisher

Pages

304

Ships By

2-3 days